Tokens, plans, and billing

Tokens are runime's single currency for AI work. Every creative step draws from your balance:

• Screenplay — writing and rewriting your film's script and scene plan.
• Image — character heroes, location and asset boards, storyboard stills, variations and the film cover.
• Video — rendering each shot into motion.
• Audio — dialogue takes, music tracks and sound effects.
• Design — the AI entity designer that builds a character, asset or location for you.

The cost of each action depends on what you make and which model makes it. Longer clips and the newest, highest-quality video models cost more per second than fast or lighter models; a short storyboard still costs far less than a full-quality shot. runime tracks the exact token figure for every action, so you always pay for the real work done — nothing is a flat, hidden fee.

Open Billing (Subscription & balance) to see your token balance. The big number at the top is your total, and it's made up of three separate buckets:

• Subscription — the monthly allowance from your plan. This resets to your plan's amount on each renewal, so unused subscription tokens don't roll over.
• Top-up — tokens you bought in one-time packs. These never expire and carry over month to month.
• Gift — promotional or gifted tokens, when you have any.

When you generate, runime always spends in the order Subscription → Gift → Top-up. In other words, the tokens that reset each month are used up first, and the tokens you paid for last the longest. You never have to choose a bucket — the split is automatic and shown on each charge in your history.

runime offers two subscription plans, both managed on the Billing page:

• Starter — $19.99/mo: 70,000 tokens per month, up to 4 concurrent generations, standard queue.
• Pro — $59.99/mo: 240,000 tokens per month, up to 12 concurrent generations, priority (faster) queue.

Every model is available on both plans — the tiers differ on how many jobs you can run at once and how fast your queue moves, not on locking premium models away. If you regularly need more, a plan can be bought at a multiplier (up to 5×) for the same number of tokens at the matching price.

When a month's allowance isn't enough, buy a one-time top-up pack: S — $9.99 (30,000 tokens), M — $24.99 (90,000 tokens) or L — $59.99 (250,000 tokens). Top-ups require an active subscription and, as noted, never expire. Tap Subscribe or Buy and you're taken to a secure Stripe checkout; use Manage subscription to upgrade, downgrade, change your payment method or cancel through Stripe's customer portal. New accounts also get one free scenario to try the pipeline before subscribing.

The Usage page (Usage history) is the full, live record of your token activity — it updates the moment anything changes. Each row shows the date, the type of entry, a short detail, the tokens added or spent (green with a + for grants, plain for spends) and your balance right after that entry.

Entry types you'll see include Spend (a generation), Subscription grant and Top-up (tokens added), Gift, Refund, Clawback and Expired. Use the search box to find a charge by type, model or note, and the filter chips to show just one type. Click any row to expand it: you'll see exactly what it paid for — the kind (screenplay, image, video, audio, design, cover), the model used, a link to open the project, the bucket breakdown for that charge, and your balance after. It's a complete, auditable answer to "where did my tokens go?"

runime protects your work and your balance in a few ways:

• Automatic refunds. For a single image, video or audio render, tokens are reserved before the render and refunded automatically if it fails, so a failed generation doesn't cost you. You'll see the matching refund line in your Usage history.
• Films pause instead of breaking. If you run out of tokens partway through the full AI pipeline, the film simply pauses (it won't produce a corrupted, half-finished result). Top up, then resume from exactly where it stopped.
• Out-of-tokens prompt. When a balance is too low to continue, a small dialog offers a quick top-up (or a plan, if you don't have one yet) so you can get back to generating in seconds.
• Payment problems. If a renewal payment fails, your plan shows Payment due — update your payment method via Manage subscription to restore your monthly grant. If a charge is disputed, the account may be temporarily frozen while it's reviewed; contact support and check the Billing page for details.